MetLife is partnering with SKYGEN to implement a centralized digital platform that simplifies credentialing and recredentialing for dental providers.
MetLife has partnered with SKYGEN to implement a new credentialing system for dental providers using SKYGEN’s Dental Hub platform. The collaboration aims to simplify and standardize the credentialing and recredentialing process across payers within MetLife’s dental network.
With this integration, MetLife becomes one of the first major dental insurers to adopt a centralized digital platform that enables providers to complete credentialing, manage directory information, and share data with multiple payer partners in a single location. The Dental Hub also aligns recredentialing across payers, helping providers avoid duplicative paperwork and administrative delays.
“We recognize the common pain points that providers experience when it comes to credentialing and varying processes across payers,” said Dr Peter Fuentes, chief dental officer at MetLife. “Teaming up with SKYGEN enables MetLife to offer its network a transparent and digital hub that not only streamlines the process for providers but expands patient access to quality oral care.”
SKYGEN’s Dental Hub centralizes primary source verification and facilitates real-time updates, allowing providers to maintain current credentials without the need to resubmit extensive documentation every 3 years.
John Schaak of SKYGEN called the partnership a significant step forward in reducing industry-wide inefficiencies. “We are thrilled to partner with MetLife, whose longstanding commitment to meeting the evolving needs of its customers and providers reinforces our mission to drive meaningful change in the industry. The old way of credentialing has been challenging for providers. MetLife understands this and is eliminating this pain point for their providers by adopting the Dental Hub.”
The new system is expected to improve provider experience and help patients gain faster access to care through an up-to-date, accurate provider directory.
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